Verified recordFinancial Services

Tracy Thomas

Program Assistant at Financial Pathways Of The Piedmont

Based in Winston-Salem, United States

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Staff

Department

Operations

Location

Winston-Salem

Industry

Financial Services

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t•••••••@financialpaths.org

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Background

About Tracy Thomas

Kindness and courtesy are at the root of a positive customer service experience."- Shep Hyken Hi I'm Tracy.A customer service veteran with 10+ years of experience building long-term client relations, improving business operations, and providing technical/customer support. I have built up a wealth of interpersonal communication skills and leadership experience throughout my career, which I bring with me to any position. I enjoy new challenges and fast-paced environments:• 100% customer satisfaction score• 97%+ quality assurance rate • 10+ years of experience in customer service• Managing 50+ daily incoming calls : MS Office, Google Suite, Data Entry, Technical Support, 10-key, Avaya, CBAS, SUE, HSA Portal, FDR, ASD, ECHS, OutlookCONTACT:tracyjfh@gmail.com

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