Tracy Y.

Background

About Tracy Y.

Overview Over fifteen years of Information Technology support management experience. • Exceptional analytical skills with regards to processes, hardware specifications, user requirements, documentation, UAT (User Acceptance Testing). • Excellent communication ability among different IT departments as well as outside organizations. • Recognized for excellent customer service and interpersonal skills; efficient scheduling and time management adeptness; self-motivated and driven to achieve quality, ethical, and moral standards. • Proficient in network/file system configuration/administration • Proficient in Sterling Gentran Integration Suite, Sterling/IBM Integrator, Sterling Control Center, Sterling File Gateway, SQL, Toad, all Microsoft applications • Application training with regards to GIS (Gentran Integration Suite), SI (Sterling Integrator) EDI, B2B, Communication protocols and Red PrairieWMS (Warehouse Management Systems). • Expert Knowledge of 856, 810, 850, 855, 860, 214, 997 Manufacturing & Retail transaction types • Basic knowledge of 835, 837 Health Care transaction types • Delivered disaster recovery system 10 days early. • Successfully implemented RFID server/readers/labels for Cingular Wireless MDC • article written by Packaging Digest with regards to RFID project • Red Prairie WMS hardware Upgrade • WMS to EDI to WMS mapping and implementation for 856, 997 • Installed/configured SCC for monitoring of all the Sterling/IBM GIS/SI