Travis Virgin
Support Analyst (Deskside) at Ism
Based in Saskatoon, Canada
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Seniority
Staff
Department
Other
Location
Saskatoon
Industry
IT Services and IT Consulting
Company size
693
Contact information
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t•••••••@ismcanada.com
Phone
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Background
About Travis Virgin
Tech support for wide range of hardware and Software. Researching and planning infrastructure solutions. One-on-one training on the use of hardware and software with staff with varying degrees of technical ability. Management of IT Hardware inventory and maintenance. Acting in a Tier 2 support role to troubleshoot problems in person, remotely and via phone. Effective scheduling and managing other 3rd party contractor's time and safety. Working Independently on remote sites while maintaining clear communication with SaskPower’s head office. Adapting to evolving corporate policies and procedures. on-site setup, and support of all multimedia equipment systems. Management of communication between multiple Projects and support teams.
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