Trecialee Smith

Background

About Trecialee Smith

Enthusiastic professional with ongoing degree in medical billing and coding from Community College of Baltimore County complemented by solid knowledge of ADA dental codes and benefit breakdown, COB, and message operating system (MOS). Ability to perform a variety of processing tasks related to ensuring timely and accurate billing and reconciliation of discrepancies, including electronic, paper, and invoice billing. Expertise in providing best-in-class customer service, while answering calls and responding to emails with professionalism. Talent for maintaining quality service by implementing customer service standards, while ensuring maximum customer satisfaction at all times. Possess an unwavering commitment to customer service with an aptitude to establish customer relationships and fix complex issues. Solid team player, recognized for positive attitude, flexibility, persistent determination, as well as willingness to adopt exceptional work ethic. Articulate communicator with strong attention to detail and excellent negotiation, organizational, interpersonal, problem-solving, and pressure handling skills. Proficient in MS Office Suite including Word and Excel, AS400, PeopleSoft, Oracle, and Facets.