Trena Guyton
Stow Pick Customer Service & Technical Support Specialist at Amazon
Based in Detroit, United States
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Seniority
Other
Department
Other
Location
Detroit
Industry
Software Development
Company size
767K
Contact information
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t•••••••@amazon.com
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Background
About Trena Guyton
I am a passionate and versatile professional with expertise in Digital Marketing & E-Commerce, AI Product Management, IT Project Management, Customer Service, and Talent Management, all with a creative background in Fashion Styling and Event Production. I am currently working towards the Google Digital Marketing & E-Commerce Certificate to deepen my skills in digital strategies, SEO, and data-driven marketing. I hold certifications like the Google IT Support Professional Certificate, IBM IT Project Manager Certificate, and IBM AI Product Manager Certificate, which have given me a solid technical foundation in troubleshooting, system administration, project management, and AI-driven product solutions. Throughout my career, I’ve leveraged these skills to improve operational efficiencies, enhance customer experiences, and drive business growth. At Amazon, I helped optimize inventory management using AI and machine learning. At Ichante Inc, I built strong customer relationships and drove brand visibility through social media. As a Lead Generator Specialist at Zach Hart Agency, I collaborated with IT to improve workflow automation. In my roles as Office Director and Talent Specialist at Nine9 The UnAgency, I was responsible for recruitment, CRM integration, and talent management. My experience as a Fashion Stylist Lead and Production Assistant further developed my leadership and creative direction skills. As I advance in my career, I am eager to leverage my diverse skills and experiences to contribute to innovative projects, collaborate with dynamic teams, and drive growth, while continuously expanding my expertise to tackle new challenges with enthusiasm and determination. Key Highlights:~AI & IT Expertise: Strong foundation in technical support, product management, and AI solutions.~Digital Marketing: Applying data analytics and digital strategies to drive growth and engagement.~Customer-Centric Leadership: Experience in delivering outstanding customer service across diverse industries.~Creative Vision: Leadership in fashion styling and event coordination. I’m eager to connect with professionals and organizations to explore how my broad skill set can contribute to innovative projects and solutions.
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