Trevor Ramcharran
Senior Consultant - Service Delivery Management at Cgi
Based in Ajax, Canada
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Seniority
Staff
Department
Other
Location
Ajax
Industry
IT Services and IT Consulting
Company size
70K
Contact information
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t•••••••@cgi.com
Phone
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Background
About Trevor Ramcharran
Service delivery focused professional with 17 years of success as the primary Service/Relationship, Project and Contract Manager leading distinguished achievement of contractual commitments, SOW, Project Delivery, SLA/KPI performance and client satisfaction objectives of managed voice and data services at the enterprise level. Confident leader with a track record of managing client expectations, ensuring the attainment of SLA and contractual obligations through quality management and oversight of ITIL processes increasing client confidence and approval resulting in long term profitable partnerships.
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