Trevor Thorp

Background

About Trevor Thorp

Managed the Day to Day operations of the store including: monitoring all aspects of profitability, employee staffing, enforcing company policies and handling employee and customer issues. Staffed the store, including the office as well as in the shop (including hiring, training, firing, pay raises, and demotions) Created, Revised and Monitored weekly payroll, scheduling, and productivity. Monitored inventory of all parts ordered from glass suppliers, dealers. Managed deposits, balanced register and closed out invoices from daily operations and dealers. Regularly evaluated store profitability, and made adjustments accordingly to increase productivity and profit or to stop a downward trend in profitability. Consistently achieved top ratings on performance evaluations, personal production, as well as earning invites to regional meetings (Out of 362 offices nation wide, Ranked #2 in production) Communicated directly with diverse clients and managers on expansion and product development. Demonstrated interpersonal communication skills, while leading group settings of 30+ employees. Lead company for months in sales and growth management for AT & T/DirectV and Solar Projects. Specialize in direct sales and marketing for AT & T in large retail venues and corporate office setting. Hired, coached and provided training to personnel to maintain high customer satisfaction service standards through organized agendas/meetings, both in office and workplace. Adequately scheduled and oversaw customer engagement and satisfaction with employee interaction. Managed operations from scheduling and setting weekly task/goals for scheduled staff and new hires. Supervised parking department and staffed designated venues, overseeing expectation actions are met. Demonstrated and maintained a teamwork based atmosphere by helping employees interact and work with eachother at different venues to create a healthy environment, while finishing the assigned task.