Trey Brooks

Background

About Trey Brooks

A dynamic, self motivated, experienced professional, who openly invites a challenge, with a great deal of call center, sales, retail, and management skills, driven to achieve results that contribute to value added processes, maximizing profits, and achieving operation goals.SALES, CALL CENTER MANAGEMENT AND NEGOTIATIONS Strong ability to speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally. Canny ability to develop rapport, gain customers trust, and convince sales through complete knowledge of the product and the related materials. Assess consumers’ needs, recommend appropriate packaging according to their needs, retain client relationships, resolve client concerns and issues, and effectively sell company products for positive contributions. Skilful negotiations to understand the impact of individual business decisions and apply strategies to meet company objectives. Negotiate and manage sales or package offerings that best fit the needs of the customer to improve bottom line financials and assist with operational goals. MANAGING OTHERS Exceptional ability to deal with people in a manner which shows sensitivity, tact, and professionalism. Supervise subordinate personnel, delegate workloads and assignments, perform hiring interviews, maintain positive team environment, and conduct performance evaluations including correction or disciplinary actions to drive the company forward and achieve objective and goals set forth by management. RETAIL AND MERCHANDIZING Develop exceptional knowledge of product line, merchandizing techniques, and pricing techniques to ensure sales. Organize and display material for retail sales to draw target audiences. Maintain inventory, track receipt of deliveries, send and deliver materials. Operate point-of-sale terminal/cash registers. Extensive experience in the liquor industry, long time liquor manager for large retail distributions.