Tricia Brazier

Background

About Tricia Brazier

I am currently enjoying a role as a Legal Secretary in the Residential Conveyancing team within a well established legal firm. This is an extremely interesting position where I provide support to a Partner and three solicitors in all aspects of residential conveyancing from receiving initial instructions to the completion of a sale. I am now working part time, nearer to home, which gives me a good work/life balance. In my previous roles as a Personal Assistant, I have worked with senior management including CEO and Board level and have a passion for supporting individuals. I have been fortunate to have worked in different business areas with a variety of personalities and management styles, providing me with a valuable depth of knowledge and experience. I feel I am well suited to this type of role and enjoy working in an environment where each day is very different with new challenges. All of my roles have required excellent customer service whether dealing with internal or external stakeholders. I have been the first point of contact for complaints directed to the CEO, understanding the need to listen, recognising when to show empathy and when to take a firmer line. I am confident and an excellent communicator, who is proactive with the ability to work on my own initiative either within a team or independently. I have worked as part of a team to support business change programmes and I am completely comfortable working in a highly confidential environment, understanding the need for discretion. As a Personal Assistant, time management is key not only for myself but also for my manager. I have excellent organisational skills which are often put to the test when managing someone’s work and personal diaries, together with both our workloads. Of course, my aim is not only to meet but to exceed expectations. During my career, I have arranged anniversary celebration dinners, trips to Cheltenham Races, visits to theatres and shows, and annual Champagne Awards ceremonies. Everything from tickets, accommodation, transport, meals and gifts has to be researched and sourced. However the best thing is the huge satisfaction I get when the event goes to plan and, most importantly, everyone has a great time.