Trisha Jones
Senior Client Services Operations Manager at Brighton Jones
Based in Seattle, United States
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Seniority
Manager
Department
Other
Location
Seattle
Industry
Financial Services
Company size
338
Contact information
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t•••••••@brightonjones.com
Phone
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Background
About Trisha Jones
I help growing companies tighten up their operations while keeping the work human. Operational efficiency and engaged teams aren’t trade-offs. When you get the process right, people have room to think, create, and deliver better results. What I’ve done - Cut ticket backlogs and SLA misses- Turned messy workflows into clear playbooks that scale as the business grows- Rolled out automation that removes busywork so people can focus on higher-value problems. Where I add value - Strategic operations design that grows with the company- Coaching and clarity that turn good teams into great ones- Practical AI and automation that reduces task work and elevates teams into knowledge workers- Change leadership that keeps morale steady through big shifts.
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