Troy Cui

Background

About Troy Cui

Over 15 years experience on IT business system/applications support/development. PMP, MCSE, MCDBA, CCNA, Infor LN ERP(BaaN )/OA/WorkFlow/BPM (FlowPortal)/HighJump WMS expert. Oversee all Business Application IT functions including technical support, application development, business process management, vendor relationships, disaster recovery planning and data center management. Excellent communication, inter-personal, leadership and collaboration skills to complete projects on time. Ability to work independent and also in a team environment. Recent key accomplishments at WAI are: Successfully upgraded and deployed Infor ERP LN system infrastructure in Shanghai factory. and aligned it with business requirements. Successfully implemented BPM (Business Process Management) for China and US (Global). Collaborated with department managers & business leaders to analyze and document process. rebuild, improve process flow and system workflows through BPM platform. Implemented 30+ work flow based Business Process to improve organizational efficiency and reduce the operational cost by 2M yearly, including Engineering Change management, Customer Return management, MRO Purchasing management, process management of Finance and Accounting, HR, Admin and IT. Supported the automation, staffing and IT needs of plant startups in Pinghu factory. Improve productivity and reduce costs through improved uses of lastest technology like Cloud VPN etc. Successfully developed and deployed the PCI Complianced credit card online payment system (US). Seamlessly intergrated with Infor ERP LN and Magento online store. Improve the efficiency of Finance AR (Account Receivable) by 70% and reduced error by 40%. Implemented several softwares & processes including Quality Response System, Manufacturing Execution System, Product Traceability System, Manufacturing Execution System in Warehousing and Manufacturing Industry which improved the efficiency by 35% and reduced the over head cost by 30%.