Troy Eck
Customer Support Specialist at Health Gorilla
Based in Austin, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Austin
Industry
Hospitals and Health Care
Company size
102
Contact information
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t•••••••@healthgorilla.com
Phone
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Background
About Troy Eck
Strategic partner, customer advocate, and people leader with outstanding achievements in product support and escalation management for SaaS providers. Customer satisfaction and support expert with a passion for achievement of goals and providing positive customer experiences. Proven ability to act as liaison between cross-functional stakeholders. Dedicated to improving team performance.• Online Product Support• Customer Engagement• Escalation Management• Driving Customer Satisfaction• Training and Coaching• Goal and Metric-Setting• Engagement• Leadership• Efficiency
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