Troy Giorgio

Background

About Troy Giorgio

Troy has a over 17 years E2E Business and IT consultancy experience, specializing in OSS Software Delivery. Having experienced many roles across multiple teams (Business, IT, Vendor) Troy has not only gained a large amount of experience but understands the interaction and collaboration required to ensure all teams work together to deliver business outcomes.Delivery Experience- Transformations: Delivery of several large scale transformation programs (Agile, Waterfall, DevOps)- Delivery Practice Lead: Instilling common procedures, approaches and information sharing across multiple teams and geographies- Program Strategy: Roadmaps, and system integrations across multiple delivery teams- Program Governance: Scheduling, Resourcing, risk and issue management- Solution Architecture: and Design, Sprint planning, Iteration Management, Continuous Delivery- Process Design: Job Aids, User Journey, Work Instructions- E2E Inventory specialist: Plan, Design, Commission, Activation, Assurance- Requirements: Eliciting BRD, RDD, SRS, and RTM development- Testing: All forms inc. Test Scrip development / Automation- Pre-Sales: Presentations, New Engagements, Estimation, SoW Preparation and negotiations- Stakeholder Management: Across Vendor, Business, and IT- Managing: Teams, Coaching and Mentoring- Project Management: Scheduling, Risk Issue mitigationTechnical Experience- IP Networking (NetxtGen IP/MPLS, Ethernet Evolution, NBN.etc)- Transport Networking (Optical, Packet, FlexGrid, Control Plane, DWDM, OTN, SDH)- Mobiles and Cloud (5G, Cloud Computing, Virtualization)- Amdocs Cramer (RM, TE, DE, SE, PM, CoSM)- Blue Planet (BPI, BPO, BPA, UAA, ROA, BP Platform)- AWS Cloud architecture- RDBMS and Graph Databases- SQL, Cypher, Postman, VS Code- ReqPro (Rational Requisite Pro)- HPQC (Quality Centre)- SharePoint (Admin)- Salesforce- JIRA (Admin)- iTAM (Remedy)