Troy Lemire

Background

About Troy Lemire

Telehealth Support Specialist leveraging extensive IT experience to maintain critical telehealth technologies —including hardware and software— in support of accessible, patient-centered care. Dedicated professional with a track record of identifying, troubleshooting, and resolving technical issues, communicating with end-users at various access points to safeguard full connectivity. Dynamic leader committed to improving the lives of US Veterans through ongoing education and telemedicine support. Areas of Expertise: Strategic Troubleshooting Telehealth Services System Administration Cross-functional Teamwork Project Management macOS & Android Full Stack Networking Network Engineering Relationship Building Technical Writing Hardware & Software Quality Assurance (QA) Select Achievements: • Delivered high-level technical support and troubleshooting assistance to Veterans Affairs (VA) employees, members, and care providers involved in the Telehealth Services initiative. • Championed initiatives for optimized organizational reporting, implementing Linux software to streamline report distribution processes in support of data-driven decision making across the enterprise. • Spearheaded the integration of computer software and programming into Marine Corps Boat House operations, leveraging proficiencies in visual programming and computer functions to enhance efficiency.