Troy Muniz
Associate at Amazon
Based in Racine, United States
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Seniority
Staff
Department
Operations
Location
Racine
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
10001+
Contact information
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t•••••••@••••••.com
Phone
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Background
About Troy Muniz
I served as the Technical Focus Manager supporting Fortune 100 companies for over 15 years. The key to my success is my ability to build strong relationships with the client management teams, and vendors. I took pride to ensure that I delivered on promises and met the clients expectations. I served as the escalation point for reporting, delivery, network issues, and making sure that SLA's and KPI's were met. I managed a group of engineers in a dedicated Network Operations Center and created processes to provide technical guidance to ensure any incidents were handled successfully. I bring over 30 years of customer service satisfaction and look forward to bringing my experience and talents to your company.
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