Troy Smith
Store Manager at Dick's Sporting Goods
Based in Altoona, United States
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Seniority
Manager
Department
Operations
Location
Altoona
Industry
Retail
Company size
34K
Contact information
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t•••••••@dickssportinggoods.jobs
Phone
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Background
About Troy Smith
With over 20 years of leadership experience in specialty retail, I am a store manager at DICK'S Sporting Goods, where I oversee the sales, training, and operations of a high-volume store. I am passionate about developing and motivating my team to achieve the store's goals and deliver exceptional customer service. I use various tools and platforms to analyze the store's performance indicators, monitor the payroll plan, and ensure compliance with safety and loss prevention standards. I also participate in the recruiting, interviewing, and hiring of hourly and salaried associates, and provide them with ongoing coaching and feedback. I am proficient in Microsoft Office, Kronos, Legion, KPI, and customer feedback platforms.
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