Tryambak Banerjee
Associate Manager (Technical) at Hp
Based in Bengaluru, India
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Seniority
Manager
Department
Other
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
138K
Contact information
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t•••••••@hp.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Tryambak Banerjee
With over 20 years of extensive experience in customer service, technical support, upselling, and telemarketing, I excel in performance and people management. I have successfully led international and domestic contact centers with over 200 FTEs, driving KPIs through positive reinforcement and diverse coaching methodologies. My expertise lies in stakeholder management, cost management and performance optimization. A graduate in Hospitality Management and Commerce, I am dedicated to skill development, mentoring, and achieving organizational objectives. My keen ability to identify gaps and prevent revenue/cost leakage consistently meets GM and EBITDA goals.Specialties: Manpower Management, Performance Management, Customer Service, Technical Support, Retention, Telemarketing, Up-selling, Client Management, Supervisor Upskilling, Data Analysis and Reporting, Operational Excellence.
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