Tucker Kopf
Senior Manager Customer Support at Hatch Early Learning
Based in Winston-Salem, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Winston-Salem
Industry
E-Learning Providers
Company size
96
Contact information
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t•••••••@hatchearlylearning.com
Phone
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Background
About Tucker Kopf
Experienced with Technical Support, QA and working with cross-functional teams to make better products. I have a history of working directly with project managers and engineers to understand, document and resolve customer-facing issues and bugs with multi-platform applications, data issues and web UIs. My skills include Windows environments, iOS, Android, ChromeOS, application management, advanced troubleshooting, SQL, Jira, Zendesk, computer networking, software and hardware QA processes, ed tech and remote learning support. I have a successful history of guiding teachers and school administrators to better utilize their technology to support learning. Bachelor's Degree from University of North Carolina at Chapel Hill.
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