Tucker Wright

Background

About Tucker Wright

With over three years of experience in the automotive industry, I am a service advisor who is passionate about facilitating communication between customers and technicians, and ensuring customer satisfaction. I have a strong problem-solving skills and computer literacy, and I enjoy working with a diverse team of professionals at Legends Toyota, one of the leading dealerships in the area.As a service advisor, I am responsible for prioritizing time management skills and dispatching tickets to match the technician's skill level. I use CDK and X-TIME to properly invoice and close out tickets, and I follow up with customers to ensure their needs are met and their requests are handled. I also have experience as a product specialist and a fit specialist, where I demonstrated my product knowledge of Toyota and Harley-Davidson vehicles, and my ability to greet customers and assess their needs. I am always eager to learn new skills and improve my performance.