Tushar Pant

Background

About Tushar Pant

professional synopsis collection manager with 6+ years of experience in banking collections, specializing in secured business loan (lap/mbl) recovery for high bucket (180+ dpd) customers. currently managing a ₹40 cr sme/business loan portfolio with 1200+ delinquent accounts at idfc first bank. leading two external agencies with 3 team leaders, 2 tele-callers & 7–9 field officers. skilled in field resolution, legal triggers, compliance, and negotiation for high-value recoveries. strong performance record with 80–90% resolution against ₹25 lakhs monthly targets. seeking collections manager / recovery manager opportunities in uae, qatar, kuwait, saudi arabia & bahrain. key competencies: secured business loans recovery (lap/mbl) high bucket (180+ dpd) rollback strategy agency operations & field team leadership settlement negotiation & dispute resolution sme customer handling & legal follow-ups mis reporting & process compliance presently working in idfc first bank as debt manager proficient in agency management and function entailing business analysis, feasibility studies, and billing activities. expertise in preparing collection plan, delegating the targets and developing over all and case specific strategies to recover bank money. actively involved in monitoring and tracing the skip and non contactable customer. prepared the collection plan and delegated the target. preparing monthly collection mis, maintaining relationship and achieving customer satisfaction. instrumental in developing over all and case specific strategies to recover bank money.