Tushar Patel

Background

About Tushar Patel

I am an experienced operations manager in the Financial Services sector, with proven success in complaints handling, quality assurance (QA), regulatory compliance, and GDPR. From years of experience in customer facing roles, I have cultivated a versatile range of communication styles, which enable me to lead diverse teams and deal with the greatest variety of stakeholders. Through outstanding rapport and relationship building, I facilitate collaborative working relationships which allow organisational progress to be consistent and permanent.I am excited to explore the ways in which I might be able to assist your organisation. Contact me to discuss: Engaging teams with expert training, coaching and mentoring to ensure the best possible customer experience Finding sustainable, robust solutions to even the most complex or unpredictable problems Maintaining outstanding legal and regulatory compliance without compromising on customer satisfaction Creating a culture of cross-functional collaboration to make sure the business works together on key projects Empathetic handling of customer escalations and employee feedback Analysis of management information and trend data to continuously improve business outputsI welcome your connection request.