Twinkle Bansal
Senior Manager Customer Support Ev at Tata Motors
Based in Indore, India
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Seniority
Other
Department
Other
Location
Indore
Industry
Motor Vehicle Manufacturing
Company size
75K
Contact information
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t•••••••@tatamotors.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Twinkle Bansal
Warranty Manager (JM-2)- with a demonstrated history of working in automobile industry. Skilled in vehicle Diagnostic and data Analytical Skills, Data Analysis with help of business inteligent tool Telematics, DBM and Good knowledge of Quality Tools. expertise in below area- 1. warranty claim processor 2.Failed Field return part analysis and it's closure 3. Data analysis and find out top failure and its closure along with CFT 4 supplier recovery for defect due to supplier manufacturing issue 6 campaign recovery and its monitoring 7 Good knowledge of DTC Diagnostic troubles codes 8 knowledge of electrical parts and Exhaust after treatment system 9 basic knowledge of AutoCAD 10 Joint investment with supplier 11 prepare Guidelines for field 12 warranty charter review and sign of with purchase Team 13 prepare warranty recovery MIS 14 Prepare warranty MIS, Fault frequency (FF), cost per vehicle (CPV), straight pass(ST) 15 Present kaizen in state level and got 3 prize
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