Twinkle Solanki

Background

About Twinkle Solanki

https://mtap.io/twinklesolanki With Webcubator I work on our Digital Business Card cum Contact Management Solution the only digital connection solution that provides the most comprehensive options for sharing your digital footprint. In my current role I’ve understood the user journey of our entire system and made 1. Our knowledge base on Zendesk that meets SGE standards in order to be found by the right users on Google's AI based search snippets. 2. Internal training manuals using scribehow.com tool for training new recruits. I also manage our Indian Twitter handle @mTapNetworking While studying the product I've also made pain-point documents for both our B2B and B2C offerings to help the development team hone our software. I've also written creatively offbeat content unique to my writing style and centered around the product its utility and interaction. I also do prompt writing with LLMs to provide copy structures/skeletons to my team for writing marketing collateral. Sometimes I make memes. My core skill and loml is writing and my style is "Tech-savvy infotainment": i.e. inform and entertain simultaneously while focusing on technology and its impact on human interaction.