Ty Wales
Senior Manager, Service Delivery at Ena By Zayo
Based in Nashville, India
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Seniority
Manager
Department
General Business & Management
Location
Nashville
Industry
Technology; Information and Internet
Company size
581
Contact information
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t•••••••@ena.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ty Wales
20+ years field experience installing ENA network equipment across the US. Troubleshooting network issues including LAN, WAN, IA, WIFI and VoIP. Low Voltage experience working from telco demarc to customer premise router. Experience testing, configuring and installing CISCO devices. Experience providing after hours support both locally and nationally 24x7x365. Experience dispatching contractors 24x7x365. Senior Service Delivery Manager. Oversees contractor dispatching nationwide to support network operations. Handle day to day assignment of work to direct reports.
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