Verified recordIT Services and IT Consulting

Tycho Eicher

Kundendienst at Zebra Technologies

Based in Czech Republic

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Seniority

Staff

Department

Customer/Client Service

Location

Czech Republic

Industry

IT Services and IT Consulting

Company size

12K

Contact information

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t•••••••@zebra.com

Phone

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+420 ••• •••• ••••

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Background

About Tycho Eicher

I’m a multilingual Customer Support Specialist with over four years of experience supporting enterprise customers in the technology sector.Currently working at Zebra Technologies, where I support German-speaking customers with technical and operational issues, manage support cases from start to finish, and collaborate with engineering teams to resolve complex problems.I’m particularly interested in modern support environments that combine strong customer service with automation and AI-assisted tools. Recently, I contributed to testing and improving an AI-supported chatbot designed to automate common support requests and improve response times.Languages: German, Czech, English.Currently open to remote opportunities across Europe:• Customer Support • Customer Success • Customer Operations

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