Tyler Cagwin
Owner at Nostalgia Chocolates
Based in Huntersville, United States
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Seniority
C-Team
Department
General Business & Management
Location
Huntersville
Industry
Food and Beverage Manufacturing
Company size
1
Contact information
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t•••••••@nostalgiachocolates.com
Phone
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Background
About Tyler Cagwin
I was hired as Customer Success Manager for Impel. The firm’s proprietary digital engagement software is used by auto dealerships in 53 countries and they recently received a $104 million investment. I supported their cloud-based customer relationship management solution that helps automotive dealers manage their entire auto dealership through image capture, automotive merchandising and custom content generation to increase sales and customer engagement. I have built powerful, sustainable customer relationships and supported 100+ automotive dealers nationally as the conduit between customers and their businesses. As an effective Customer Success Manager, it’s important to understand customer needs, and guide them through the onboarding process successfully. Achievements include demonstrating how customers would satisfy requirements and realize the most value from products, provide product training and explaining complex technical concepts to nontechnical teams in easily understandable terms.
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