Tyler Campbell

Background

About Tyler Campbell

I am a dedicated and results-driven program manager with 10 years of experience in operational and public-facing positions. Through successful collaborations with internal and external stakeholders, I have consistently implemented large-scale projects. I support outreach efforts to drive organizational goals and vision. I am a trained Certified Scrum Product Owner with a master’s degree in international commerce and policy. Key Accomplishments — Oversee the entire testing accommodations process for 250 individuals per year and manage administrative aspects of application review for the Federation of State Boards of Physical Therapy. — Drive continuous performance improvements and achieve measurable results. Notably, exceeded customer satisfaction goals for 2019 despite a 30% reduction in team size. — For the Association of American Medical Colleges, administered the MCAT exam, monitoring performance of test delivery vendors in accordance with contractual service level agreements and resolving test-day incidents. — Served as a subject matter expert on exam administration and testing accommodations to facilitate the transition to a new test vendor. Developed and communicated new policies and procedures for internal and external stakeholders to ensure a smooth handoff.