Tyler Devan

Background

About Tyler Devan

Highly adept and hardworking IT professional with a proven record of designing and implementing enterprise grade solutions while leading and developing technical staff. Demonstrated excellence in Voice Over Internet Protocol (VoIP) design and programming, virtual infrastructure (VMware), network design and implementation, and server infrastructure design, implementation and administration. Possesses exceptional skill in communicating complex technical concepts to non-technical audiences. Leads technical training to aid in staff development. Established strategic business to business relationships to leverage synergies. Created highly reliable and secure infrastructure for the healthcare, engineering, legal, finance, education, and manufacturing industries which led to cost savings and increased staff productivity. Accomplishments: Designed and implemented a multi-lingual phone system for a medical customer which increased call center efficiency by over 40% and created a much-needed improvement in customer experience. Implemented and maintained customer MPLS networks ranging from 5 locations to up to 25 which led to increased security by limiting edge access. Worked with hospital IT staff to interconnect medical imaging and billing systems. Helped guide the IT strategy of an electrical engineering customer from inception to a $50 million firm while creating processes to produce consistent results. Developed and implemented data consolidation and replication strategy that utilized DFS namespaces, DFS-R and network failover from fiber to cable internet services in the event of an outage resulting in highly available and reliable data access. Migrated customers to private cloud virtual desktop environments which allowed them to effectively work from anywhere and retire legacy systems which proved to be instrumental in the success of these customers during the Covid-19 pandemic.