Tyler Flora
Sr Director, Professional Services at Avalara
Based in Houston, United States
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Seniority
Director
Department
Operations
Location
Houston
Industry
Software Development
Company size
5.6K
Contact information
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t•••••••@avalara.com
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Background
About Tyler Flora
I am a seasoned technology leader with nearly two decades of experience in scaling teams and optimizing service delivery. Currently, I oversee a portfolio of multiple product and service lines, managing 100+ team members generating $40+ million in revenue with margins exceeding 60%. My role includes directing a Program Management Office (PMO) that manages a $70+ million P&L. Additionally, I lead a shared services development team dedicated to automating tasks and enhancing the customer journey within Professional Services. Through hands-on leadership, I have transformed underperforming services into high-margin successes, achieving margins above 70% in several instances. As a key contributor to the leadership team, I’ve played a pivotal role in scaling Avalara Professional Services from 50 to over 400 team members.
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