Tyler Gilbert
Director of Customer Success at Ice Neurosystems, Inc
Based in Washington, United States
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Seniority
Director
Department
Customer/Client Service
Location
Washington
Industry
IT Services and IT Consulting
Company size
2
Contact information
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t•••••••@iceneurosystems.com
Phone
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Background
About Tyler Gilbert
As the Director of Customer Success at iCE Neurosystems, I leverage my 7+ years of experience in neuro and trauma intensive care nursing and my customer success skills to deliver exceptional service and support to our clients. I am passionate about improving patient outcomes and enhancing the quality of care through innovative neurotechnology solutions. In my current role, I lead a cross-functional team of clinical application specialists, account managers, and software engineers to drive customer satisfaction, retention, and growth. I also collaborate with product, sales, and marketing teams to provide feedback, insights, and recommendations based on customer needs and expectations.
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