Udayan R.
Crm Software Engineer at Virginia Credit Union
Based in Lorton, United States
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Seniority
Staff
Department
Information Technology
Location
Lorton
Industry
Banking
Company size
797
Contact information
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Background
About Udayan R.
As a Technical CRM Manager at Confidential, I have over 21 years of experience in developing, implementing, migrating, and integrating Microsoft Dynamics CRM solutions for various customers and business processes. I am certified in Microsoft Dynamics CRM 2016, 2013, 2011, and 4.0, as well as Microsoft Dynamics AX 2012, which demonstrates my proficiency and expertise in CRM systems. In addition to CRM systems, I also have solid domain expertise in web applications, payment solutions, and risk management solutions. I have implemented web analytics using Omniture, payment gateways using Cybersource, TSYS, and Heartland, and electronic payment and risk management solutions for web applications. I have led and mentored technical teams using Agile methodologies, and delivered projects within the established budget and timeline. My mission is to drive CRM solutions that enhance customer satisfaction, loyalty, and retention.
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