Udhay Kumar Vr

Background

About Udhay Kumar Vr

A Senior Technical Architect and Delivery Leader with 20+ years of experience in service delivery, digital transformation and operations management; I bring to the table, exceptional skills in aligning IT posture, supporting executive leadership and delivering continual process improvement, complemented by strong business acumen. I think strategically about technical challenges to deliver large-scale digital transformations across multiple geographies, while leading diverse teams.* Technical Delivery Owner for Salesforce CRM Implementations in multiple projects * Delivery ownership on CRM Implementations with global Enterprises like Maxeon, Mérieux NutriSciences, Internationl Justice Mission etc.* Leading business and functional requriement definitions and establishing the cadence of delivery * Effort estimation from the perspective of bigger landscape * Define Delivery approach for Salesforce CRM implementation * Supporting change management and business readiness activities to deploy Sales Cloud, Service Cloud, Lightning and Communities to end users * Capable of driving collaborative Customer Service business process, requirements and functional design discussions with clients, focussing on business value to make real-time design decisions * End to end delivery management workshops for SalesForce projects I led matrixed teams to manage full stack DevOps cycle for Loan Originations and Fraud Manager in AWS Cloud. My contribution here not only led to improvement in performance parameters, but also instituted digital transformations and industry best practices. An engineer by qualification and AWS & TOGAF® 9 Certified, I believe in continually adding value to my professional skills and therefore, completed several other professional development courses during my career span. I keep cognisant of emerging methodologies and apply hands-on resolutions to diversified issues. I have been instrumental in providing thought leadership and functioning as a trusted advisor. An example of this my contribution in establishing Centers of Excellence in various organizations. At Wipro, I also spearheaded as Editor-in-Chief for 375+ editions of technical newsletters. Additionally, I have been the Tech Panel Head at SteP-IN Testing Conference since over a decade. Always inspiring teams to deliver outstanding results, I am not just satisfied with efforts, but believe in delivering end-result. Spiritually inclined, I am intrigued with Hindu philosophy and research on many Sahasranamaas.