Ujjwal Mohan

Background

About Ujjwal Mohan

A PRINCE2 / ITIL / ISO 20K/ Six Sigma LEAN and Agile & Scrum Master Certified Professional, offering a comprehensive experience of over twenty years studded with professional brilliance predominantly across all facets of global IT services operations, business delivery and roll-out, planning, and vision for future projects, client handling, financial budgeting and technology management etc. • Customer-focused professional with core strengths in needs assessment, business process understanding, requirement mapping, functional documentation, procedure development, training, business process re-engineering and final project execution/documentation • Articulate communicator who can fluently speak the language of both people and technology, blending technical expertise with interpersonal skills while interacting with the cross-functional teams, customers and stakeholders. Ardent follower of ITIL best practices, ISO/Quality & COPC Standards in performance • Technically sophisticated and business savvy management professional with pioneering solid experience in IT Delivery, IT innovation, business transformation and growth in multiple industries, including financial services, FMCG, aviation, banks, Start-ups, energy, oil & gas, pharmaceuticals/healthcare, high tech, media, travel/hospitality and retail • Solid domain knowledge and rich exposure in proposing technical solutions/evaluating the solutions in terms of deliverables and cost effectiveness in a bid cycle for clients. Exceptional dedication towards growth with cutting-edge technologies and seeking to achieve beyond expectation in every endeavor. Expert in SLA/OLA management and troubleshooting • Ingenious, resourceful and forward-thinking business executive with integrity and strong work ethics. Strong track record of success at turn around, growth, organizational change and optimization of operational results in large and small enterprises