Ujjwal Seth

Background

About Ujjwal Seth

An authentic, committed, and a curious leader with a deeper sense of purpose. My team is my strength, and my goal is to guide and enable my people to help them bloom into future leaders and add value to the business. I lead with patience and integrity. I rely on my charm and persuasive communication skills to inspire and engage my team. I believe in building strong emotional connections with people, creating a compelling vision and generating enthusiasm and commitment. I strongly believe in the power of being empathetic, ethical, and focus on fostering a supportive and community- oriented environment. At American Express, leadership is about more than just overseeing operations; it's about cultivating a team that thrives on excellence and innovation. As Operations Leader, my role extends to fostering an environment where 12-15 credit specialists consistently achieve collection goals and manage operational risks effectively. We work collaboratively, leveraging our collective strengths to meet the demands of a 24X7 work environment. The skills homed in my most recent roles—resource planning, process excellence, and identifying issues—are the foundation of our success. My commitment to professional growth is mirrored in the developmental plans crafted for each team member. This commitment, coupled with my dedication to mental health advocacy, embodies my holistic approach to leadership. It's not just about meeting targets; it's about creating a supportive, progressive workspace where every colleague is empowered, and every challenge is an opportunity for growth.