Ulla Smed
Member Experience Senior Support Specialist at Ōura
Based in Oulu, Finland
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Seniority
Staff
Department
Other
Location
Oulu
Industry
Wellness and Fitness Services
Company size
1.2K
Contact information
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u•••••••@ouraring.com
Phone
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Background
About Ulla Smed
Customer service professional in field of order management, delivery execution and complaint handling in a global supply chain environment. Deep knowledge of ISO 9001, ISO 14001 and medical device ISO 13485 Quality Managment Systems, demonstrated records of 29 succesfully lead or participated audits and passed certification audits. Leadership of logistics team with wide HR responsibility from managing daily operations to target setting and recruitment. Experienced facilitator of global virtual teams. PERSONALITY- At ease to work independently or as part of a group of (multinational) colleagues - An “expert” type of person who delivers what promises - Curious to learn new things with no fear to dive deep into details MY SPECIALITIES: Health Tech | Medical Device | Customer Experience | Claim Management | Care Management | Supply Chain | Order Management | Export | Team Leadership | Quality Management System | Auditing | ISO 1385 | ISO 9001 | ISO 14001 | TL | Disputes
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