Verified recordBanking

Ulrik Henning

Head of Extended Delivery Centre and Compliance, Trading Technology at Nordea

Based in Copenhagen, Denmark

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Seniority

Other

Department

Other

Location

Copenhagen

Industry

Banking

Company size

30K

Contact information

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Email

1 credit

u•••••••@nordea.com

Phone

5 credits

+45 ••• •••• ••••

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Background

About Ulrik Henning

I have 20+ years of experience within project and program management, client relations, managing multiple stakeholders, subcontractors and offshore organisations, all phases of system development, account management and service delivery management for clients with outsourced IT-solutions. Furthermore as Head of Department, I have experience with staff responsibilities. I hold a Master of Science degree in Engineering from the Danish Technical University/DTU specializing in Operational Research. My main business areas are Pension Funds, General Insurance, Public Sector and Operations and IT infrastructure. I have been working internationally with colleges in UK/US and with offshore teams in India. My motivations are teamwork, delivering quality, aim to do the work right the first time, delivering results satisfactory to the client and making my employees and organization proud. I create team spirit, listen and execute good ideas, am innovative, have a positive approach and thrives in pressure situations. I am business oriented and can make difficult decisions when needed. Business travel is necessary in international organizations and suits me well. Roles Project Manager, Program Manager including offshore teams, Service Delivery Manager, Application Manager, Account Manager and Head of Department. Results Delivering the core Pension Fund solution to PensionDanmark. PensionDanmark reduced the administrative cost by 12 % due to this solution. PensionDanmark wan Loyalty Group’s customer satisfaction survey for the pension industry, and the solution contributed to this result, see links below. Delivering high quality solutions to SKAT with the result of low maintenance costs in the Application Management phase. At Software Improvement Group (NL) the application scored 4 stars of 5 possible. Delivering a core P&C insurance solution to Købstædernes Forsikring, based on an international standard solution. I made a transformation to use offshore resources from India.

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