Seniority
Other
Department
Other
Location
Bengaluru
Industry
Retail
Company size
86K
Contact information
Reveal Umesh's email and phone
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u•••••••@tescoplc.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Umesh Shivhare
With 19+ years of experience in leading business process transformation and innovation across various domains, I am a Sr Manager - Business Transformation at Tesco, one of the world's largest retailers. I hold certifications in RPA Program Management, Design Thinking, and Lean Practitioner, and have hands-on experience in applying these methodologies in a global business services environment. I have delivered significant value and impact to Tesco by directing continuous improvement practices, resulting in £45m P&L benefit, £27m cash benefit, and the elimination of 250 FTE of manual/non-value-added work. I have also conducted discoveries to uncover the voice of colleague, business, and customer, and transformed them into implementable actions that improved user experience and business outcomes. Additionally, I have created process improvement capability by implementing a continuous improvement culture across the organization, and certified 0.7k colleagues in CI at foundation and practitioner level. My mission is to enable functional strategies, convert them into executable initiatives, and ensure service delivery with high business impact across people and finance.
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