Upender Gottimukkula
Assistant Consultant at Tata Consultancy Services
Based in Hyderabad, India
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Seniority
Staff
Department
Information Technology
Location
Hyderabad
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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u•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Upender Gottimukkula
Experienced IT professional with over 16+ years of experience with a demonstrated history of working in the information technology and services industry. Skilled in Agile Methodologies, ITIL, IT Service Management, ServiceNow, Six Sigma, and Software Development Life Cycle (SDLC). Strong administrative professional with a M.Sc, focused in Electronics & Engineering from Osmania University, Hyderabad - India. Mastered the ITIL® v3 Expert Certification in IT Service Management. SKILLS: • ITIL/ IT Service Management Solutions • Major Incident Management / Change Management • Asset Management / Configuration Management • Problem Management / Service Level Management • Service Design / Service Request Management • IT Service Delivery / Program / Project Management • Command Center / Service Operations Management TECHNOLOGIES: • MS Excel (Pivot Tables, Functions, VBA) • MS Office 365 • ServiceNow Reporting FRAMEWORKS: • ITIL® V3 Expert • PRINCE2® Practitioner
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