Ursula Cheek

Background

About Ursula Cheek

As a patient access representative at Cape Fear Valley Health for over two years, I provide quality customer service and support to patients and staff in the registration, scheduling, and billing processes. I have an associate degree in business administration and management, which enables me to apply my skills in attention to detail, manufacturing process improvement, and office administration to ensure efficiency and accuracy in my role.I am passionate about improving patient access and satisfaction, and I work with my team to streamline workflows, enhance communication, and resolve issues. I am motivated by the mission of Cape Fear Valley Health to provide exceptional health care to the communities we serve, and I bring diverse perspectives and experiences to the organization. I have over 20 years of work experience in various administrative and operational roles, including 10 years as a maintenance scheduler in the United States Air Force, where I developed strong leadership, teamwork, and problem-solving skills.