Usama Alkhusaibi

Background

About Usama Alkhusaibi

Senior Operations Officer with solid experience in Housing Loans and Retail Credit Operations at Bank Sohar International.Specialized in end-to-end housing loan processing, system controls (Finacle), collateral & insurance verification, workflow validation, and compliance with internal policies and regulatory guidelines.Proven track record in: • Handling high-volume housing loan files with strong SLA/TAT performance • Supporting branches and operations teams across multiple locations • Identifying system gaps and process risks and proposing practical solutions • Training and supporting staff on housing loan processes and controls • Coordinating with stakeholders (Branches, Credit, Risk, HR, and Management)Recognized for reliability, ownership, and the ability to manage critical cases under pressure while maintaining accuracy and compliance.Currently seeking opportunities to grow into a senior/lead operations role with broader responsibility and impact.