Utkarsh Sharma

Background

About Utkarsh Sharma

Hi there! I’m Utkarsh Sharma - a digitally minded, detail-oriented professional with a BBA in International Business and an MSc in Digital Marketing from the University of Galway. I bring 3+ years of experience across operations, customer service, and backend insurance processes. Driven by precision and a desire to create meaningful impact, I’ve streamlined workflows, improved customer experiences, and leveraged digital tools to drive smarter decisions. At Sun Life Global Solutions and FIS Global, I built expertise in data processing, compliance-heavy operations, and client support—consistently maintaining a zero-error record while training new team members and thriving in high-volume environments. Now, with strong skills in CRM, SEO, Google Analytics, and performance analytics, I’m excited to merge my operational expertise with digital marketing to deliver sustainable business solutions. Key Skills: CRM, Google Analytics, SEO, Inbound Marketing, Customer Engagement, Process Optimization. Values: Precision, Curiosity, Ownership, Continuous Learning Looking for: Opportunities in marketing, strategy, or executive operations where I can grow, collaborate globally, and make a meaningful contribution. Let’s connect if you’d like to talk digital, customer experience, or business strategy!