Uttara Sharma

Background

About Uttara Sharma

With over 2 decades of experience across sales, marketing, training & facilitation and learning & development strategy, I have grown to be a well rounded learning & development professional that has a keen focus on business expansion & growth, customer satisfaction, service quality, employee attraction, engagement & retention, and much more. Having served in the media, Training, IT and ITES industries, I bring varied experience of managing resources and stakeholders across the board. Here is a brief synopsis of my 23 year career span: - 2005 Advertising sales at The Indian Express Newspapers - Mumbai 2006 - 2017 Marketing, Retail Sales, Business Learning Consulting, Leadership Development, Adult Learning, Facilitation, Key Account Management, Behavioral Assessments Analysis, People Development at Dale Carnegie Training, India 2017 - 2019 Global Learning Strategy Leader for Professional Development Groups including Service Delivery, Program Management and Project Management at Fujitsu Consulting 2019 - 2020 Behavioral Learning Leader at Zensar Technologies 2020 - Present Learning and Knowledge Leader managing a span of 15 learning consultants with the objective of partnering with the delivery and operations organization towards business growth, enhancement of service quality and employee attraction, engagement and retention at IBM BPO, India Academics and Certifications: Bachelors in Psychology Masters in Marketing Management Dale Carnegie Certified Trainer Wave Assessments Practitioner PerformanSe Assessments Practitioner Instructional Design Certification Enterprise Design Thinking Practitioner Strategic Human Resource Leadership