Vaibhav Jadhav
Senior Analyst Incident Management Servicenow Itil Azure Aspiring Incident Manager at Birlasoft
Based in Mumbai, India
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Seniority
Other
Department
Other
Location
Mumbai
Industry
IT Services and IT Consulting
Company size
15K
Contact information
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v•••••••@birlasoft.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vaibhav Jadhav
8 Years of experience in IT support.• Over 5+ years of experience working as a Team Leader.• ITIL V3 Foundation completed.• Known for approachability, diplomacy, and calm demeanor • Supported other team members and facilitated in creating a stress reduced atmosphere.• Excellent troubleshooting and logical problem-solving skills • Creative ability to solve unusual or difficult problems when logical methods have failed • Maintained SLA demonstrating the ability to meet deadlines of 100% call closure • Experience of providing Technical support and training to users• Best Team Lead Award from PCS
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