Vaishali Malviya
Customer Service Associate at Idfc First Bank
Based in Mumbai, India
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Seniority
Staff
Department
Customer/Client Service
Location
Mumbai
Industry
Banking
Company size
49K
Contact information
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v•••••••@idfcfirstbank.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Vaishali Malviya
As a Customer Service Associate at IDFC FIRST Bank, my role revolves around providing top-notch client service, addressing inquiries, and efficiently processing orders. Our team specializes in proactive outreach and complaint resolution, ensuring customer satisfaction and loyalty. With a strong foundation in Finance and Marketing from the International Institute of Professional Studies, I bring a holistic understanding of business operations to my current position. Previously excelling as a Finance Executive and Assistant Manager at Axis Bank, I honed my skills in bank reconciliation, vendor management, and post-payment processes. Driven by a commitment to performance improvement, I am consistently seeking ways to leverage my expertise in customer service and financial operations to contribute to the success and growth of IDFC FIRST Bank.
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