Valentina Bertolini

Background

About Valentina Bertolini

Experienced Business Operations and Customer Service Professional with International Experience I am a professional with solid experience in business operations, sales, and customer service, gained in both Italy and the United Kingdom. Currently, I hold the role of Business Operations Associate at F3nice, an innovative startup where I am responsible for organizational, administrative, and document management. My duties include organizing business trips, managing all company documents, and optimizing internal processes. Previously, I worked as a Receptionist at Clinica Marchetti, where I developed skills in organizing patient appointments, managing doctors' schedules, and providing customer service. These experiences allowed me to refine my organizational and time management abilities, ensuring efficient and quality service. Key Skills: Business operations management Administration and document management Business travel organization Schedule and calendar management Customer service Appointment scheduling Languages: Italian: Native English: Advanced (several years of work experience in England) My work experience has allowed me to develop strong attention to detail, excellent organizational skills, and a keen problem-solving attitude, always aiming to ensure maximum operational efficiency and customer satisfaction. Esperto di Business Operations e Customer Service con Esperienza Internazionale