Valeri Mandev
Regional Service Delivery Manager for Europe - South and Africa at Epam Systems
Based in Sofia, Bulgaria
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Seniority
Other
Department
Other
Location
Sofia
Industry
IT Services and IT Consulting
Company size
64K
Contact information
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v•••••••@epam.com
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Background
About Valeri Mandev
Experienced IT Service Delivery Manager with over 10 years of expertise in managing global IT operations, driving service excellence, and leading cross-regional teams. • Specialises in IT Service Management (ITSM), service delivery, and stakeholder engagement, with a proven ability to manage complex multi-regional operations. • Currently overseeing service delivery across Europe and Africa at EPAM Systems, ensuring consistent performance and operational success. • Certified in ITIL 4, Azure, and Nexthink, demonstrating proficiency in key frameworks and technologies. • Strong focus on digital transformation, team leadership, and continuous improvement to drive organisational efficiency and innovation.
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