Vanessa A.

Background

About Vanessa A.

As a General Manager at Club Pilates, I oversee the operations, sales, and marketing of the studio, ensuring customer satisfaction, retention, and loyalty. I lead a team of instructors and staff, providing coaching, training, and feedback to target areas of opportunity for the business and increase revenue. I have a Bachelor of Liberal Arts in Public Relations and Marketing from California State University-Long Beach, where I was involved in several student organizations and projects related to sustainability, diversity, and communication. I am currently pursuing a Master of Business Administration from the same university, with a focus on business management, and marketing. I have completed a certificate program from Cornell University on specialized sales and marketing operations. I am passionate about learning, growing, and helping others achieve their goals. I have a track record of developing top performers while creating a positive and inclusive work environment. I have a strong background in retail sales and management, having worked as a Store Manager for Ted Baker at South Coast Plaza, where I increased the sales, clienteling, and visual merchandising standards for both men's and women's wear. I have received multiple awards and scholarships for my academic achievement and leadership skills. I am fluent in Spanish and English, and proficient in Microsoft Office, Power BI, and Business Acumen.