Vanessa Auguste

Background

About Vanessa Auguste

CAREER SUMMARY | A resourceful and performance-driven healthcare professional with a proven record in overseeing the hiring and training of clinical services teams, driving world-class client satisfaction and retention metrics and ensuring productivity metrics are met. Fully adept at delivering ongoing clinical education to clinical services teams, as well as reviewing managed service agreements, statements of work, and quality agreements relating to clinical services. Skilled in implementing best practices and standards for virtual care services, including care management in collaboration with other members of the clinical services team. Highly strategic and detail-oriented sales professional focusing on results and accuracy. Independent thinker with a creative and analytical approach to problem-solving, taking a hands-on approach and driving towards personal goals with precision and urgency. A highly detail-oriented and thorough professional, ensuring nothing falls through the cracks.| AREAS OF EXPERTISE | Practice Management | Operational Excellence | Strategic Planning & Analysis | Medical Billing & Coding | Revenue Cycle Management | Continuous Process Improvement | Regulatory Compliance | Reporting Tools Development | Team Building & Leadership | Stakeholder Engagement | Issues & Dispute Resolution | LET'S CONNECT | I always enjoy connecting with like-minded people. If we share the same vision, contact me or direct me to start a quick chat!