Vanessa Morris
Vice President Business Operations at Zelis
Based in United States
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Seniority
Vp
Department
General Business & Management
Location
United States
Industry
Professional Services
Company size
3K
Contact information
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v•••••••@zelis.com
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Background
About Vanessa Morris
I sit at the intersection of business strategy and enterprise technology — owning product vision, driving digital transformation, and building operational models that deliver measurable outcomes for payers and healthcare platforms alike.With 20+ years spanning payer organizations and healthcare technology companies, I've led the strategy, product ownership, and end-to-end delivery of enterprise solutions. I'm the executive who builds the business case, owns the roadmap, stands up the operations, and sees it through to sustained performance.What I own:→ Business product ownership for healthcare platforms — from buy/build analysis and vendor selection through delivery, adoption, and performance governance→ Payer-facing operational models that scale throughput, protect revenue, and hold up under regulatory and client scrutiny→ Value-based care and population health solutions that improve member outcomes and drive long-term cost savings→ Digital transformation programs that modernize operations across multi-state, multi-line-of-business environments→ High-performing global teams accountable for quality, compliance, and client outcomesMy leadership approach:→ Translate business priorities into technology investments with clear ROI and operational accountability→ Bridge business, product, and technology — ensuring strategy and execution move together→ Build and scale operations that don't just launch — they perform, adapt, and sustainWhere I consistently add value:→ Healthcare technology companies and payer-facing platforms where operations and product need to move as one→ Health plans and payer organizations investing in technology to improve operations, quality, and cost performance→ Enterprise transformations where the business needs an executive who can own both the strategy and the delivery→ High-stakes environments where operational failure carries financial, regulatory, or reputational riskCore Expertise:Business Product Ownership · Health Plan Operations · Enterprise Technology Delivery · Payer-Facing Operations · Value-Based Care Solutions · Digital Transformation · Out-of-Network Strategy & Operations · Claims & Provider Platform Strategy · Vendor Governance
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