Vanessa Vasquez

Background

About Vanessa Vasquez

I have 9+ years of IT and IT-management experience in a multi-tenant environment. I have 20+ years of Customer Service experience. I’m steady, consistent, dependable, attentive, responsive, and methodical. I stress security and compliance practices, thorough documentation, correspondence with a sense of urgency, and strong teamwork. My management style is to teach and to instill confidence in my technicians so that they can move on to leadership roles. The majority of my pre - IT career was retail, thus my demeanor tends to be lighthearted and casual and I tend to focus heavily on finessed customer communication. I have a wide variety of experience behind me. I serve as a Global Administrator for multiple organizations in all of Microsoft 365 Admin centers (Admin, Azure\Entra, Exchange, SharePoint, Security, Compliance, Teams, etc) as well as Google Workspace. Other daily task responsibilities for me includes SharePoint architecting (sites, groups, permissions, etc), Project planning, project management, migration planning, vendor facilitation, Remote endpoint management for multiple organizations, Firewall management (Fortigate, SonicWall, PFSense, etc), SAAS management (users and permissions), client support (that means clients of the organizations that contract with us (freebie)) along with user support. I also provide inter-departmental facilitation, user training, org-wide best practice policies creation and implementation, inventory management, server administration (AD DS, DHCP, DNS, etc), DNS records management… basically lots of stuff. My training and management style is to be supportive, encouraging, fair, and consistent. I enjoy helping my employees to set goals for themselves and find the confidence to achieve them. I appreciate when my management does the same for me. Besides education and experience, I bring to the table creative solutioning, critical thinking, and a cheery disposition!"emailvanessavasquez@gmail.com"